From Leading Code to Leading Teams: My RTC Journey

 

Stepping into a new role is never easy. In 2024, after several years as a technical lead, I took a leap and became the Program Manager for the Rakuten Technology Conference (RTC). The responsibility was thrilling and at times daunting. Watching the event come alive, powered by the dedication and energy of countless volunteers, was deeply rewarding. It reminded me that when people unite around a shared vision, remarkable things can happen.

RTC 2024: A Celebration of AI and Innovation

 

RTC 2024 was more than a conference. It was a showcase of ideas, talent, and collaboration across all Rakuten offices. From the earliest registration at 5:30 in the morning, when some participants had travelled for hours, to the late-night wrap-ups, every moment was a lesson in teamwork. One participant remarked, "I have never seen such a smooth registration process at any tech event." Comments like this made every early morning and late-night planning session worth it.

A highlight for me was seeing students present their AI projects on the demo booths. Their curiosity, creativity, and fresh perspectives brought new energy to the event, reminding everyone that innovation comes from passion and imagination. Our gesture-based feedback app allowed participants to share thoughts in real time, turning the event into a two-way conversation rather than a one-way presentation.

Lessons Learned

 

Leading a team of core members and volunteers taught me the importance of clear communication, trust, and adaptability. Seeing over a thousand participants connect, share, and learn was deeply gratifying. Most of all, it reminded me that technology is not just about code or systems. It is about people.

Looking Ahead: RTC 2025

 

Buoyed by last year’s success, we are already planning RTC 2025. With the theme AI-nization with U, the focus is on how AI can become a genuinely helpful and trustworthy partner, supporting people anytime, anywhere, in ways that feel human. The U stands for both Unite and Unique, reflecting our mission to bring diverse voices together and showcase the transformative power of AI.

We are expanding participation and inviting more students and young professionals to present ideas and take part in sessions. New technologies such as AI-powered networking tools and digital event guides will make the experience smoother and more engaging. At the heart of it all remains the same principle. RTC is about people, curiosity, and the joy of discovery.

A Journey of Gratitude

 

As I reflect on RTC 2024 and look forward to 2025, I am grateful for my team, the volunteers, and every participant who brought their energy and ideas to the event. RTC is not just a conference. It is a movement. Together, we are building a culture of curiosity, creativity, and connection. I cannot wait to see how AI-nization with U will continue to spark new possibilities for everyone at Rakuten.