The Times of India

I embraced a challenge on return from maternity leave

The Economic Times

“It’s no longer a cost thing”: GCCs shift from support units to strategic value creators

The Economic Times

AI-ready culture: Machine speed, human ingenuity

TechCircle

Rakuten's India GCC moves beyond support, builds AI platforms for global Ops

Forbes India

India's GCC wave: 1.9 million employees $64 billion in IT, ITES exports

Business Wire

Rakuten India Announces the 4th Edition of RPC '24

The Times of India

Creating 'One Rakuten', through Shimekai

The Hindu

Japanese company Rakuten opens office in Bengaluru, potential for 3,000 jobs

Business Standard

Rakuten India announces Product Conference 2021 to discuss Applied AI

Rakuten India

Women’s History Month may be over, but the sentiment stays with us at Rakuten India. Recently our CEO Tsubasa (Tsuby) SHIRAISHI sat down over coffee with women across our teams. No stage, no script, no “let’s circle back”, just real conversations and perspectives. Because progress isn’t driven by big moments alone, it’s built through these honest everyday exchanges. ☕ 🙌

April 02, 2026

Rakuten India

Most teams are trying to get more out of AI. Few are asking what it is doing to the way they work. In this byte, Arjun Basu, VP at Rakuten India, shares a clear take on the shift from tools to teammates and what that means for how organisations think, decide, and lead. This is the lens we are bringing to Rakuten Product Conference 2026. 👉 Register for Rakuten Product Conference today: https://lnkd.in/g7re9FRG

March 23, 2026

Rakuten India

Rakuten India is proud to have our CEO Tsubasa (Tsuby) SHIRAISHI speak at the Harvard University's India Conference 2026 on the theme, “The Capability Shift: India’s Services Hubs in an AI-Native World.” 🇮🇳 🚀 Joining Sandeep Kalra and Ajit Prabhu, in a conversation moderated by Ravi Ramamurti, he spoke about the structural shift underway across global capability centers. AI is changing how work gets done, but the deeper shift is about ownership. India is moving beyond execution to building products, platforms, and enterprise value with global impact. Tsuby also emphasised a principle we believe in strongly at Rakuten India: while technology can be replicated, culture cannot. Culture builds accountability, drives speed, and sustains innovation at scale. 🙌

February 18, 2026

Rakuten India

Rakuten Technology Conference 2025 in Bangalore was a truly inspiring and energising day! Our theme, AI-nization with U, reminded us that technology moves forward with people at the centre. It is your ideas, creativity and curiosity that shape what AI becomes next. 🚀 Our heartfelt thanks to Paras Nigam, Sekhar M.K., Nilesh Thakkar, Varsha Agarwal🌐 and Vidhi Chugh for bringing clarity, depth and direction to the conversations. And thank you to participants who joined in person and online. You made the experience richer and more meaningful. Here is to exploring how AI grows with all of us. 🙌

November 09, 2025